1. Section Scope & Legal Intent
2. Mandatory Standards & Operating Requirements
All participants subject to this policy must strictly adhere to the following mandatory standards:
- Agency infractions are evaluated on an institutional scale. Accumulation of 3 institutional strike points triggers license revocation.
- Upon license revocation, all compliant sub-merchants are instantly unbundled and migrated to direct platform management without penalty.
- Revoked agencies forfeit all future residual commission streams and remain liable for outstanding sub-merchant debts.
3. Explicit Prohibitions & Violation Triggers
The following actions constitute direct non-compliance and trigger automatic intervention by the Warning and Violation System:
- Attempting to poach or solicit merchants to exit the platform upon receiving an agency disciplinary notice.
- Sabotaging sub-merchant storefronts, inventories, or access credentials during a dispute with the platform.
- Re-incorporating under a new legal shell to bypass agency revocation.
4. Warning & Violation System Enforcement Matrix
Each violation under this section is mapped directly to the automated warning and sanction ladder:
| Violation Code | Offense Description | Detection Method | Severity Tier | Cure Window | Mandatory Sanction |
|---|---|---|---|---|---|
VIOL-355-01 |
Sabotage of sub-merchant inventory or data following disciplinary notice. | Security Incident & Audit Log | Tier 4 (Critical) | Immediate | Emergency agency de-auth, criminal prosecution, civil lawsuit for tortious interference. |
VIOL-355-02 |
Accumulation of 3 Institutional Agency Strikes. | Disciplinary Review Board | Tier 4 (Critical) | Immediate | Permanent agency revocation, migration of merchants to direct platform management. |
VIOL-355-03 |
Attempting off-platform solicitation of managed sellers following termination. | Seller Report & Evidence Log | Tier 3 (High) | Immediate | Immediate legal cease-and-desist, forfeiture of all residual reserves. |
5. Platform Safe Harbor & Limitation of Liability
Platform Intermediary Status: ePaisay provides the technological marketplace venue connecting independent counterparties. ePaisay is not a vendor, retailer, agent, or guarantor of any product, service, or transaction governed herein.
Total Disclaimer of Warranties: The platform disclaims all warranties of merchantability, fitness for particular purpose, and non-infringement to the fullest extent permissible by applicable law.
Limitation of Damages: In no event shall ePaisay, its officers, directors, or employees be liable for incidental, indirect, punitive, or consequential damages. Aggregate liability is strictly capped at the lesser of $100 USD or platform fees paid in the preceding three months.
Participant Indemnification: The participant agrees to defend, indemnify, and hold harmless ePaisay against any third-party claims, regulatory penalties, legal fees, or damages arising out of violations of this Section.