1. Section Scope & Legal Intent
2. Mandatory Standards & Operating Requirements
All participants subject to this policy must strictly adhere to the following mandatory standards:
- All merchants must complete Tier-2 Enhanced Due Diligence (EDD) including government ID, corporate registry excerpt, and proof of physical warehouse address.
- Sellers must update corporate or ownership changes within 14 calendar days of legal restructuring.
- Only verified business entities or approved sole proprietors with valid tax identification are permitted to list commercial inventory.
3. Explicit Prohibitions & Violation Triggers
The following actions constitute direct non-compliance and trigger automatic intervention by the Warning and Violation System:
- Operating a storefront under a nominee, proxy, or fictitious corporate identity.
- Using stolen, shared, or forged merchant business licensing documents.
- Listing inventory on behalf of suspended or blacklisted third-party sellers.
4. Warning & Violation System Enforcement Matrix
Each violation under this section is mapped directly to the automated warning and sanction ladder:
| Violation Code | Offense Description | Detection Method | Severity Tier | Cure Window | Mandatory Sanction |
|---|---|---|---|---|---|
VIOL-341-01 |
Submission of fraudulent, forged, or altered corporate registry credentials. | Enterprise KYC / AML Verification Suite | Tier 4 (Critical) | Immediate | Permanent seller ban, freezing of merchant wallet, statutory law enforcement filing. |
VIOL-341-02 |
Operating storefront as undeclared proxy for blacklisted entity. | Graph Linkage & Banking Anomaly Analyzer | Tier 4 (Critical) | Immediate | Immediate termination of all linked merchant storefronts and reserve forfeiture. |
VIOL-341-03 |
Failure to submit updated corporate beneficial ownership details upon annual review. | Annual Merchant Compliance Gatekeeper | Tier 2 (Moderate) | 14 Days | Listing visibility degraded; payout withdrawals temporarily paused. |
5. Platform Safe Harbor & Limitation of Liability
Platform Intermediary Status: ePaisay provides the technological marketplace venue connecting independent counterparties. ePaisay is not a vendor, retailer, agent, or guarantor of any product, service, or transaction governed herein.
Total Disclaimer of Warranties: The platform disclaims all warranties of merchantability, fitness for particular purpose, and non-infringement to the fullest extent permissible by applicable law.
Limitation of Damages: In no event shall ePaisay, its officers, directors, or employees be liable for incidental, indirect, punitive, or consequential damages. Aggregate liability is strictly capped at the lesser of $100 USD or platform fees paid in the preceding three months.
Participant Indemnification: The participant agrees to defend, indemnify, and hold harmless ePaisay against any third-party claims, regulatory penalties, legal fees, or damages arising out of violations of this Section.