1. Section Scope & Legal Intent
2. Mandatory Standards & Operating Requirements
All participants subject to this policy must strictly adhere to the following mandatory standards:
- All physical storefront signage, promotional brochures, and regional marketing must adhere strictly to the official ePaisay Brand Guidelines.
- Franchisees must display prominent legal notices stating: 'Independently Owned and Operated Regional Franchise Partner of ePaisay'.
- Under no circumstances is a Franchisee authorized to enter into debt agreements, leases, or employment contracts in the name of ePaisay.
3. Explicit Prohibitions & Violation Triggers
The following actions constitute direct non-compliance and trigger automatic intervention by the Warning and Violation System:
- Using unauthorized, modified, or degraded logo variations on commercial vehicles or physical buildings.
- Representing franchise staff as direct corporate employees or executive officers of ePaisay.
- Pledging platform intellectual property or trademarks as collateral for commercial bank loans.
4. Warning & Violation System Enforcement Matrix
Each violation under this section is mapped directly to the automated warning and sanction ladder:
| Violation Code | Offense Description | Detection Method | Severity Tier | Cure Window | Mandatory Sanction |
|---|---|---|---|---|---|
VIOL-362-01 |
Pledging platform trademarks or corporate identity for external commercial loans. | Financial Legal Intelligence | Tier 4 (Critical) | Immediate | Immediate franchise termination, asset lien, criminal fraud referral. |
VIOL-362-02 |
Failure to display mandatory 'Independently Owned and Operated' disclaimer. | Physical Hub Mystery Audit | Tier 2 (Moderate) | 7 Days | 1 Strike Point, 250 EPAY fine, mandatory signage correction. |
VIOL-362-03 |
Deployment of non-compliant marketing collateral or modified branding. | Brand Compliance Review | Tier 1 (Advisory) | 48 Hours | Immediate withdrawal of non-compliant materials, marketing warning. |
5. Platform Safe Harbor & Limitation of Liability
Platform Intermediary Status: ePaisay provides the technological marketplace venue connecting independent counterparties. ePaisay is not a vendor, retailer, agent, or guarantor of any product, service, or transaction governed herein.
Total Disclaimer of Warranties: The platform disclaims all warranties of merchantability, fitness for particular purpose, and non-infringement to the fullest extent permissible by applicable law.
Limitation of Damages: In no event shall ePaisay, its officers, directors, or employees be liable for incidental, indirect, punitive, or consequential damages. Aggregate liability is strictly capped at the lesser of $100 USD or platform fees paid in the preceding three months.
Participant Indemnification: The participant agrees to defend, indemnify, and hold harmless ePaisay against any third-party claims, regulatory penalties, legal fees, or damages arising out of violations of this Section.