1. Section Scope & Legal Intent
2. Mandatory Standards & Operating Requirements
All participants subject to this policy must strictly adhere to the following mandatory standards:
- ePaisay is strictly an intermediary technology platform. The contract of sale for all items is solely between Buyer and Seller.
- ePaisay does not manufacture, inspect, store, endorse, or warrant any third-party physical or digital goods listed on the marketplace.
- ePaisay disclaims all representations regarding seller solvencies, inventory truthfulness, or product fitness for a particular purpose.
3. Explicit Prohibitions & Violation Triggers
The following actions constitute direct non-compliance and trigger automatic intervention by the Warning and Violation System:
- Attempting to join ePaisay as a co-defendant in direct consumer commercial disputes regarding product defect or manufacturing liability.
- Asserting that ePaisay acts as an employer, agent, joint venturer, or partner of any seller or agency.
- Misleading consumers by claiming that third-party merchandise is directly stocked, owned, or guaranteed by ePaisay.
4. Warning & Violation System Enforcement Matrix
Each violation under this section is mapped directly to the automated warning and sanction ladder:
| Violation Code | Offense Description | Detection Method | Severity Tier | Cure Window | Mandatory Sanction |
|---|---|---|---|---|---|
VIOL-322-01 |
Seller marketing merchandise as 'Officially Sold by ePaisay' or claiming platform endorsement. | Automated Listing NLP Scanner | Tier 3 (High) | 12 Hours | Listing takedown, 2 Strike Points, storefront banner disclaimer forced. |
VIOL-322-02 |
Agency claiming to act as platform equity agent or authorized legal proxy. | Marketing Compliance Review | Tier 3 (High) | 24 Hours | Revocation of agency badge, compliance warning, mandatory public retraction. |
VIOL-322-03 |
Failure to display independent merchant identifier on invoices. | Invoice Template Audit | Tier 1 (Advisory) | 48 Hours | Automated default invoice template applied. |
5. Platform Safe Harbor & Limitation of Liability
Platform Intermediary Status: ePaisay provides the technological marketplace venue connecting independent counterparties. ePaisay is not a vendor, retailer, agent, or guarantor of any product, service, or transaction governed herein.
Total Disclaimer of Warranties: The platform disclaims all warranties of merchantability, fitness for particular purpose, and non-infringement to the fullest extent permissible by applicable law.
Limitation of Damages: In no event shall ePaisay, its officers, directors, or employees be liable for incidental, indirect, punitive, or consequential damages. Aggregate liability is strictly capped at the lesser of $100 USD or platform fees paid in the preceding three months.
Participant Indemnification: The participant agrees to defend, indemnify, and hold harmless ePaisay against any third-party claims, regulatory penalties, legal fees, or damages arising out of violations of this Section.