Scheduled Maintenance Windows & Releases
Understand how and when platform updates are deployed to ensure zero disruption to your store operations.
Major architectural upgrades are executed during scheduled, low-traffic maintenance windows with advance notification.
Core Architecture & Principles
- Advance Notification: Notice of scheduled maintenance posted a minimum of 48 hours prior to execution.
- Off-Peak Scheduling: Maintenance executed during low-volume global traffic windows (Sunday 02:00 - 04:00 UTC).
- Zero-Downtime Rolling Deploys: Most weekly feature updates and patches deploy seamlessly with zero service interruption.
Operational Process & Execution Flow
Notification Review
Check your dashboard notification banner for upcoming maintenance announcements.
Operational Adjustment
Avoid scheduling critical batch imports or flash sales during announced maintenance periods.
Service Verification
Verify dashboard functionality once maintenance concludes.
API Queueing
During brief database maintenance windows, incoming webhooks and API calls are queued and processed automatically upon restart.