1. Section Scope & Legal Intent
2. Mandatory Standards & Operating Requirements
All participants subject to this policy must strictly adhere to the following mandatory standards:
- ePaisay enforces graduated sanctions calibrated to the severity and frequency of detected non-compliance.
- Sanctions include: Tier A (Search Demotion & Loss of Badges), Tier B (Fulfillment Volume Throttling & 25% Reserve), Tier C (Temporary Payout Freeze), and Tier D (Permanent Termination & Balance Forfeiture).
- Sanctions are applied programmatically by the Warning and Violation System upon verified trigger event detection.
3. Explicit Prohibitions & Violation Triggers
The following actions constitute direct non-compliance and trigger automatic intervention by the Warning and Violation System:
- Attempting to circumvent search demotions through unapproved black-hat SEO manipulation.
- Operating unauthorized alternative payment gateways to bypass platform wallet freezes.
- Interfering with automated system telemetry or logging agents.
4. Warning & Violation System Enforcement Matrix
Each violation under this section is mapped directly to the automated warning and sanction ladder:
| Violation Code | Offense Description | Detection Method | Severity Tier | Cure Window | Mandatory Sanction |
|---|---|---|---|---|---|
VIOL-3143-01 |
Attempting to bypass platform payout freeze via external payment processing redirect. | Checkout Security Monitor | Tier 4 (Critical) | Immediate | Permanent account ban, balance forfeiture to indemnity fund, legal action. |
VIOL-3143-02 |
Repeated non-compliance warranting Tier C sanction: temporary wallet payout freeze. | Disciplinary Decision Engine | Tier 3 (High) | Immediate | Payouts frozen for 30 calendar days; rolling reserve increased to 30%. |
VIOL-3143-03 |
Stripping of Express Seller / Verified Agency badge due to SLA default. | Badge Management Daemon | Tier 2 (Moderate) | None | Badges revoked for 60 calendar days; re-application required. |
5. Platform Safe Harbor & Limitation of Liability
Platform Intermediary Status: ePaisay provides the technological marketplace venue connecting independent counterparties. ePaisay is not a vendor, retailer, agent, or guarantor of any product, service, or transaction governed herein.
Total Disclaimer of Warranties: The platform disclaims all warranties of merchantability, fitness for particular purpose, and non-infringement to the fullest extent permissible by applicable law.
Limitation of Damages: In no event shall ePaisay, its officers, directors, or employees be liable for incidental, indirect, punitive, or consequential damages. Aggregate liability is strictly capped at the lesser of $100 USD or platform fees paid in the preceding three months.
Participant Indemnification: The participant agrees to defend, indemnify, and hold harmless ePaisay against any third-party claims, regulatory penalties, legal fees, or damages arising out of violations of this Section.