1. Section Scope & Legal Intent
2. Mandatory Standards & Operating Requirements
All participants subject to this policy must strictly adhere to the following mandatory standards:
- Placing an order constitutes an irrevocable, legally binding offer to purchase the listed item at the displayed checkout price.
- Funds authorized at checkout are held in segregated, programmatic escrow until delivery confirmation or dispute adjudication.
- Buyers are responsible for all applicable local customs import taxes, VAT, and duty tariffs not collected directly at checkout.
3. Explicit Prohibitions & Violation Triggers
The following actions constitute direct non-compliance and trigger automatic intervention by the Warning and Violation System:
- Canceling orders post-dispatch to orchestrate delivery intercepts and fee evasion.
- Refusing to pay statutory customs clearance duties upon international parcel arrival.
- Exploiting currency exchange rate latency or checkout glitching to pay below listed pricing.
4. Warning & Violation System Enforcement Matrix
Each violation under this section is mapped directly to the automated warning and sanction ladder:
| Violation Code | Offense Description | Detection Method | Severity Tier | Cure Window | Mandatory Sanction |
|---|---|---|---|---|---|
VIOL-332-01 |
Refusal to pay customs duties resulting in parcel abandonment abroad. | Carrier Customs Webhook | Tier 2 (Moderate) | 48 Hours | Forfeiture of shipping and return transit costs, 1 Strike Point. |
VIOL-332-02 |
Exploitation of checkout pricing anomaly or currency glitch. | Financial Reconciliation Audit | Tier 3 (High) | Immediate | Transaction nullification, temporary order creation freeze. |
VIOL-332-03 |
Frequent pre-dispatch cancellations exceeding 30% monthly threshold. | Automated Order Analytics | Tier 1 (Advisory) | 3 Days | Buyer restricted from high-value checkout for 14 days. |
5. Platform Safe Harbor & Limitation of Liability
Platform Intermediary Status: ePaisay provides the technological marketplace venue connecting independent counterparties. ePaisay is not a vendor, retailer, agent, or guarantor of any product, service, or transaction governed herein.
Total Disclaimer of Warranties: The platform disclaims all warranties of merchantability, fitness for particular purpose, and non-infringement to the fullest extent permissible by applicable law.
Limitation of Damages: In no event shall ePaisay, its officers, directors, or employees be liable for incidental, indirect, punitive, or consequential damages. Aggregate liability is strictly capped at the lesser of $100 USD or platform fees paid in the preceding three months.
Participant Indemnification: The participant agrees to defend, indemnify, and hold harmless ePaisay against any third-party claims, regulatory penalties, legal fees, or damages arising out of violations of this Section.