Order Fulfillment & Payout Procedures
Efficient order dispatch workflows that ensure customer satisfaction and swift payout releases.
Speedy fulfillment boosts your merchant performance rating and qualifies your store for ePaisay Top Merchant badges.
Core Architecture & Principles
- Live Order Queue: Manage incoming paid orders in real-time with comprehensive packing lists and shipping manifests.
- Integrated Label Generation: Generate automated shipping labels with tracking numbers mapped directly to the order.
- Accelerated Escrow Payouts: Funds are credited directly to your merchant wallet immediately upon buyer delivery confirmation.
Operational Process & Execution Flow
Order Receipt & Packing
Review order details, inspect item quality, and package goods securely using tamper-evident tape.
Dispatch & Tracking
Handover packages to the logistics courier and upload the valid tracking code within your handling window.
Escrow Collection
Receive automated notification of delivery and access cleared funds for withdrawal or reinvestment.
Fulfillment SLA
Merchants must dispatch orders within their declared handling timeframe (maximum 3 business days) to maintain active selling privileges.