Shopassistant UserScopedRole RoleManagementRule Shop
1. Role Operational Scope & Responsibilities
2. Standard Operating Procedures & Model Rules
Users operating under the Shop Assistant role must execute standard operating procedures in accordance with the following model-level rules:
- Shop Assistants operate strictly within assigned shop boundaries (`UserScopedRole`), with zero visibility into parent merchant banking or corporate KYC.
- Assistants may process orders, update shipping tracking, and communicate with buyers on active orders.
- Assistants must never share individual login credentials or transfer session tokens to third-party devices.
3. Prohibited Operational Conduct & Model Abuse
The following actions constitute unauthorized privilege abuse or role misconduct, triggering automated Warning and Violation System intervention:
- Attempting to modify merchant bank payout account numbers or view root merchant tax credentials.
- Sharing client contact details with competitor sellers or personal marketing databases.
- Soliciting off-platform payments or side tips from marketplace buyers.
4. Warning & Disciplinary Enforcement Matrix
Specific infractions under this role are mapped directly to disciplinary and operational sanctions:
| Violation Code | Offense Description | Detection Method | Severity Tier | Cure Window | Mandatory Sanction |
|---|---|---|---|---|---|
VIOL-8121-01 |
Attempted unauthorized access to merchant bank payout settings. | RBAC Scoped Permission Trap | Tier 4 (Critical) | Immediate | Assistant account permanently terminated, IP blocked, merchant notified. |
VIOL-8121-02 |
Soliciting private side deals or tips from customers in order messages. | Chat NLP Policy Scanner | Tier 3 (High) | Immediate | Assistant messaging disabled, 2 Strike Points, merchant notified. |
VIOL-8121-03 |
Concurrent login detected from disparate geographic IP addresses. | Session Concurrency Monitor | Tier 1 (Advisory) | Immediate | Secondary session terminated; password reset challenge forced. |
5. Platform Protection & Regulatory Safe Harbor
Role Fiduciary Responsibility: Operating under the Shop Assistant role creates a strict fiduciary duty to preserve platform confidentiality, data protection compliance, and operational integrity.
Marketplace Skin Protection: ePaisay disclaims all vicarious liability for rogue, ultra vires, or unauthorized actions committed by users exceeding their delegated role permissions.
Audit & Revocation: The platform maintains complete, unalterable telemetry over all model mutations executed by this role. Unilateral suspension or credential revocation will occur upon verified policy non-compliance.