Notification & Communication Preferences
Stay informed on critical account milestones across in-app, email, and SMS channels.
Granular notification controls ensure you never miss an urgent order update while eliminating unnecessary alerts.
Core Architecture & Principles
- Security & System Alerts: Immediate alerts for logins from new devices, password modifications, and payout requests.
- Order & Fulfillment Feeds: Real-time updates on escrow deposits, tracking numbers, dispatch confirmations, and delivery proofs.
- Financial Transaction Alerts: Instant push notifications for wallet deposits, EPAY staking yields, and dispute filings.
Operational Process & Execution Flow
Channel Mapping
Select notification delivery mechanisms (Email, In-App Bell, SMS, or Telegram Webhook).
Event Filtering
Toggle specific categories on or off based on operational priority and team responsibilities.
Quiet Hours Schedule
Define operational time windows to suppress non-urgent promotional alerts during rest hours.
Urgent Alerts Notice
Critical security alerts, such as unauthorized password resets, bypass quiet hours and are delivered immediately across all channels.