SECTION 2.5.2: CLIENT STORE DELEGATION & MANAGEMENT

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Section 2.5.2: Client Store Delegation & Management
Inviting client merchants, provisioning granular role permissions, and managing cross-store workflows.

Client Store Delegation & Management

Manage client operations without compromising security or requesting client master credentials.

ePaisay's Virtual Assistant (VA) and scoped delegation engine ensures agency staff only access designated features.

Core Architecture & Principles

  • Scoped Delegation: Assign specific roles (Listing Manager, Customer Support, Financial Auditor) to agency employees.
  • Zero-Credential Sharing: Clients grant access via cryptographic permission links without sharing primary login secrets.
  • Multi-Store Switching: Toggle between client storefronts with a single click from the agency navigation bar.

Operational Process & Execution Flow

Delegation Invitation

Send client store link requests directly to the merchant's registered master account.

Permission Acceptance

The client accepts the request, specifying authorized modules (Catalog, Orders, Analytics).

Team Member Assignment

Assign specific internal agency staff to execute daily tasks within the delegated scope.

Access Control

Client master owners retain unilateral authority to revoke or modify agency delegation scopes at any moment.

Last updated: Oct 01, 2025