1. Section Scope & Legal Intent
2. Mandatory Standards & Operating Requirements
All participants subject to this policy must strictly adhere to the following mandatory standards:
- All policy breaches are categorized into one of four deterministic severity tiers: Tier 1 (Advisory), Tier 2 (Moderate), Tier 3 (High), and Tier 4 (Critical).
- Tier 1 (Advisory): 0 Strike Points. Informational cure notice with a standard 48 to 72-hour rectification window.
- Tier 2 (Moderate): 1 Strike Point. Formal disciplinary warning, search de-ranking, 24 to 48-hour cure window.
- Tier 3 (High): 2 Strike Points. Immediate operational restriction, temporary feature freeze, 14-day mandatory remediation.
- Tier 4 (Critical): 3+ Strike Points or Instant Ban. Zero cure period, permanent termination, asset freezing, and legal referral.
3. Explicit Prohibitions & Violation Triggers
The following actions constitute direct non-compliance and trigger automatic intervention by the Warning and Violation System:
- Attempting to dispute the binding authority of the Violation Classification Matrix.
- Accumulating concurrent cross-policy infractions within a single operating cycle.
- Ignoring formal Tier 1 advisory cure notices leading to automated escalation to Tier 2.
4. Warning & Violation System Enforcement Matrix
Each violation under this section is mapped directly to the automated warning and sanction ladder:
| Violation Code | Offense Description | Detection Method | Severity Tier | Cure Window | Mandatory Sanction |
|---|---|---|---|---|---|
VIOL-3141-01 |
Automated escalation of un-remediated Tier 1 infraction past cure deadline. | Disciplinary Escalation Daemon | Tier 2 (Moderate) | 24 Hours | 1 Strike Point allocated, listing suppressed, administrative warning issued. |
VIOL-3141-02 |
Concurrent commission of multiple Tier 2 violations across different policy divisions. | Unified Disciplinary Indexer | Tier 3 (High) | Immediate | Cumulative 2 Strike Points, storefront daily transaction volume throttled by 50%. |
VIOL-3141-03 |
Systemic failure to adhere to administrative compliance remediation instructions. | Compliance Review Board | Tier 3 (High) | 48 Hours | Temporary suspension of merchant listing privileges. |
5. Platform Safe Harbor & Limitation of Liability
Platform Intermediary Status: ePaisay provides the technological marketplace venue connecting independent counterparties. ePaisay is not a vendor, retailer, agent, or guarantor of any product, service, or transaction governed herein.
Total Disclaimer of Warranties: The platform disclaims all warranties of merchantability, fitness for particular purpose, and non-infringement to the fullest extent permissible by applicable law.
Limitation of Damages: In no event shall ePaisay, its officers, directors, or employees be liable for incidental, indirect, punitive, or consequential damages. Aggregate liability is strictly capped at the lesser of $100 USD or platform fees paid in the preceding three months.
Participant Indemnification: The participant agrees to defend, indemnify, and hold harmless ePaisay against any third-party claims, regulatory penalties, legal fees, or damages arising out of violations of this Section.