1. Section Scope & Legal Intent
2. Mandatory Standards & Operating Requirements
All participants subject to this policy must strictly adhere to the following mandatory standards:
- Product prices must be displayed transparently including all mandatory overheads; hidden surcharges at checkout are prohibited.
- ePaisay deducts agreed category commissions and payment processing fees automatically at the moment of escrow disbursement.
- Sellers are independent tax entities responsible for filing and paying corporate income taxes and local sales/consumption taxes unless marketplace facilitator rules apply.
3. Explicit Prohibitions & Violation Triggers
The following actions constitute direct non-compliance and trigger automatic intervention by the Warning and Violation System:
- Engaging in predatory price gouging during emergencies, natural disasters, or supply shortages.
- Artificial price inflation prior to promotional sale events to fabricate misleading discount percentages.
- Demanding extra off-platform surcharges, credit card processing fees, or hidden cash payments from buyers.
4. Warning & Violation System Enforcement Matrix
Each violation under this section is mapped directly to the automated warning and sanction ladder:
| Violation Code | Offense Description | Detection Method | Severity Tier | Cure Window | Mandatory Sanction |
|---|---|---|---|---|---|
VIOL-344-01 |
Price gouging on essential supplies or emergency medical goods. | Automated Price Velocity Monitor | Tier 4 (Critical) | Immediate | Immediate listing removal, seller storefront suspension, regulatory referral. |
VIOL-344-02 |
Artificial price markup to manufacture deceptive discount badges. | Price History Audit Daemon | Tier 2 (Moderate) | 24 Hours | Revocation of promotional badges, 1 Strike Point, listing price reset. |
VIOL-344-03 |
Soliciting unauthorized cash surcharges upon physical delivery. | Buyer Complaint Ticket | Tier 3 (High) | 24 Hours | Full refund of surcharge to buyer charged to seller wallet + 100 EPAY fine. |
5. Platform Safe Harbor & Limitation of Liability
Platform Intermediary Status: ePaisay provides the technological marketplace venue connecting independent counterparties. ePaisay is not a vendor, retailer, agent, or guarantor of any product, service, or transaction governed herein.
Total Disclaimer of Warranties: The platform disclaims all warranties of merchantability, fitness for particular purpose, and non-infringement to the fullest extent permissible by applicable law.
Limitation of Damages: In no event shall ePaisay, its officers, directors, or employees be liable for incidental, indirect, punitive, or consequential damages. Aggregate liability is strictly capped at the lesser of $100 USD or platform fees paid in the preceding three months.
Participant Indemnification: The participant agrees to defend, indemnify, and hold harmless ePaisay against any third-party claims, regulatory penalties, legal fees, or damages arising out of violations of this Section.