Virtual Assistant (VA) Delegated Scopes
Empower your staff and agency partners while protecting your financial credentials and payout methods.
Virtual Assistant (VA) sub-accounts allow team members to execute day-to-day operations without accessing sensitive funds.
Core Architecture & Principles
- Financial Quarantine: VA sub-accounts are strictly prohibited from viewing payout accounts, balances, or requesting withdrawals.
- Module-Level Delegation: Grant access specifically to Order Fulfillment, Customer Service Chat, or Product Catalog.
- Immutable Staff Audit Trails: Every listing edit, order dispatch, and message sent by a VA is logged under their employee ID.
Operational Process & Execution Flow
Sub-Account Creation
Navigate to Account Settings > Team Members and click 'Invite Team Member'.
Permission Matrix
Select specific authorized capabilities (e.g. `listing_create`, `order_fulfill`, `chat_respond`).
Access Revocation
Instantly revoke staff access or modify permission scopes at any time with a single toggle.
Security Principle
Master account owners remain legally and commercially responsible for all actions taken by authorized VA sub-accounts.