Role Hierarchy & Privilege Matrices
Architectural specifications of access control and separation of powers across the marketplace.
ePaisay enforces a strict, hierarchical role model where account types possess well-defined, non-overlapping capabilities.
Core Architecture & Principles
- Buyer Class (Level 10): Consumer and procurement accounts granted purchasing, escrow funding, and dispute initiation powers.
- Merchant Class (Level 30): Independent sellers and manufacturers authorized to create storefronts and manage inventory.
- Agency & Franchise Class (Level 50-70): Regional partners authorized to oversee multiple merchant accounts and local territories.
Operational Process & Execution Flow
Role Verification
View your current account tier and authorized capabilities under Account Settings > Roles.
Capability Elevation
Apply for higher role privileges by completing business verification and commercial vetting.
Privilege Auditing
The platform monitors API requests to guarantee no account can perform actions beyond its tier.
Governance Rule
Roles are non-transferable and cannot be elevated without passing comprehensive KYC/KYB compliance audits.