Direct Messaging & Buyer-Seller Inquiries
Communicate securely with buyers and sellers directly within the ePaisay platform interface.
The messaging system supports instant chat, image attachments, price offer negotiations, and automated translation.
Core Architecture & Principles
- In-Platform Encrypted Chat: End-to-end encrypted messaging channels linked directly to specific products or active orders.
- Negotiation & Counter-Offers: Send formal price discount offers and counter-proposals directly inside the chat window.
- Automated Language Translation: Real-time bilingual translation engine supporting seamless cross-border communications.
Operational Process & Execution Flow
Inquiry Initiation
Click 'Contact Seller' on any product listing or active order to start a conversation.
Attachment Sharing
Upload product photos, sizing questions, or invoice requests directly within the dialogue.
Order Linkage
Conversations reference the associated Order ID, ensuring full contextual clarity for both parties.
Anti-Circumvention Rule
Sharing external phone numbers, email addresses, or off-platform payment requests is strictly prohibited and filtered automatically.