Wallet Giftcard Usergiftcard Coupon Luckydraw Prize
1. Role Operational Scope & Responsibilities
2. Standard Operating Procedures & Model Rules
Users operating under the Buyer / Customer role must execute standard operating procedures in accordance with the following model-level rules:
- Buyers maintain a multi-currency Digital Wallet (`Wallet`) supporting fiat balances, promotional points, and native EPAY tokens.
- Gift cards (`Giftcard`, `Usergiftcard`) are redeemable 1:1 against marketplace merchandise and carry non-expiry guarantees under consumer protection laws.
- Loyalty points and lucky draw tickets (`Luckydraw`, `Prize`) must be redeemed in accordance with published contest rules.
3. Prohibited Operational Conduct & Model Abuse
The following actions constitute unauthorized privilege abuse or role misconduct, triggering automated Warning and Violation System intervention:
- Attempting to cash out non-withdrawable promotional gift card credits or bonus tokens (credit cycling).
- Purchasing gift cards using compromised payment cards to liquidate stolen funds.
- Creating multiple fraudulent accounts to farm promotional introductory gift vouchers.
4. Warning & Disciplinary Enforcement Matrix
Specific infractions under this role are mapped directly to disciplinary and operational sanctions:
| Violation Code | Offense Description | Detection Method | Severity Tier | Cure Window | Mandatory Sanction |
|---|---|---|---|---|---|
VIOL-8142-01 |
Gift card money laundering or cash-out cycling fraud. | Anti-Structuring AML Monitor | Tier 4 (Critical) | Immediate | Wallet frozen, gift card balance confiscated, report to financial authorities. |
VIOL-8142-02 |
Voucher farming via multi-accounting network. | Account Cluster Graph Analyzer | Tier 3 (High) | Immediate | All clustered accounts suspended, promotional vouchers invalidated, 2 Strike Points. |
VIOL-8142-03 |
Gift card code entered incorrectly 5 consecutive times. | Gift Card Brute-Force Guard | Tier 1 (Notice) | 1 Hour | Gift card entry temporarily locked for 1 hour. |
5. Platform Protection & Regulatory Safe Harbor
Role Fiduciary Responsibility: Operating under the Buyer / Customer role creates a strict fiduciary duty to preserve platform confidentiality, data protection compliance, and operational integrity.
Marketplace Skin Protection: ePaisay disclaims all vicarious liability for rogue, ultra vires, or unauthorized actions committed by users exceeding their delegated role permissions.
Audit & Revocation: The platform maintains complete, unalterable telemetry over all model mutations executed by this role. Unilateral suspension or credential revocation will occur upon verified policy non-compliance.